Course Summary

Course Name: Professional Waxing Specialist Diploma course (24 CPD points)

Course Length: 1-day practical training

Dates: 
If you don't see a suitable date available for the course you want, then email us with your requirements and we will do what we can to accommodate your request. Please book early to avoid disappointment. We can also provide private lessons, please contact us for more details on this.

Venues: See drop down menu

Course Cost: £275.00 - £110.00 non refundable deposit to be paid upon booking. The remaining balance of £165.00 is to be paid direct to your educator. All course deposits quoted exclude VAT. (Includes a FREE Wax Heater starter kit)
Please see our Course Terms & Conditions for further details about course payments.

A fantastic value starter kit, ideal for student and mobile therapists. Contains everything you need to start performing warm waxing treatment.

Contents:

• Wax Heater Pot Wax 450g
• Cleansing Pre-Wax Gel 250ml
• Soothing After Wax Lotion 250ml
• Seraclean Equipment Cleanser 250ml
• Paper Waxing Strips (100)
• Disposable Spatulas (100)

Course Details

Introduction

Waxing treatments are highly popular among both men and women.  This course will teach you the theoretical and practical methods required to carry out waxing treatments using warm wax with a spatula and strip method.  You will also learn how to prepare for a treatment, and give aftercare advice to your customer.  

What are the benefits of Waxing?

• Quick treatment
• Removes the whole hair
• The client can expect to be hair-free for 4 to 6 weeks
• Hairs re-grow finer and sometimes more sparse

What do I need to bring on the practical training day?

• Your training manual.
• Your model.
• A packed lunch and a bottle of water.
• Copies of your previous qualifications if these have not already been submitted to us.
• Some warm clothing for after the treatment, this is especially important if you are on any of our massage courses as you will have warmed your muscles during the course and you want to ensure that they do not get cold afterwards.

Course theory and practical

After you have completed the theory section of the course and answered the evaluation questions these need to be sent to us for marking. At the practical session, you will work through a whole treatment session from set-up to aftercare and be marked on your work. If you pass the course your certificate will be sent to you from our head office with 14 days of completing your course and you will be able to gain insurance with the GHT.

What do I need to do next?

If you would like to enroll on one of our courses :

• Add the course to your basket and checkout to make your deposit payment.
• We will then be in touch with you via email to confirm your course and to arrange dates etc. The remaining balance of £72.00 is to be paid direct to your educator. 
• You will need to complete our course application form (attached to your confirmation email) so that we can enroll you 
• Once enrolled we will be in touch to confirm the course date/time and to request final payment for the course.

You can still contact us via e-mail: Courses@nailchemy.co.uk or phone us directly on 01278 459066 to discuss any of our courses.

Please read Course Terms & Conditions before making a booking. Once you have booked the course you have agreed to the course terms and conditions. 

What happens on the day of the practical training?

On the day of your practical training, you will need to attend one of our venues where you will be taught all the techniques required for this therapy. Our classes are friendly and very informative. You will need to bring a model with you to work on. Your client will need to have a consultation carried out before the training to ensure they do not have any contra-indications. If you are joining one of our group practical training days you will not have to bring a model, as you will be working on your fellow students. 

Further details about our courses:

• You will need to bring a model with you.
• Our teacher will guide you slowly through each step of the course in detail.
• Class sizes are small so you get more individual attention from your tutor.

 

What happens if I Fail the course? 

If you do fail the course based on your practical assessment you can choose to re-sit the assessment within 2 weeks of your initial assessment date. There is a re-sit fee of £30 per hour to be paid direct to your tutor. 

What happens after the course?

Once you are a fully qualified practitioner and you have gained the correct insurance we suggest.

• You practice your therapy techniques upon family and friends until you become confident.
• You contact us if you have any questions by e-mail.
• You can also return to us for practical refresher sessions or advanced workshops.

*MINIMUM NUMBER OF 2 STUDENTS ENROLLED FOR THE COURSE TO RUN. IF BOOKED CAN WAIT FOR AN ALTERNATIVE DATE OR FOR 1-2-1 TRAINING THERE IS AN ADDITIONAL FEE OF £100*

Returns

Our returns policy lasts 30 days from the day of receipt of your products.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:

• Opened and used products cannot be returned unless they are faulty.
• Print on demand items are created for you when you order and are non-refundable. See POD section below for more details.
• Downloadable software products

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)

• Any item not in its original condition is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@nailchemy.co.uk.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nailchemy.co.uk and send your item to Unit E, Thistle Park, Crossways Road, Bridgwater Somerset TA6 6LS UK.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Print-on-demand products

All Print-on-demand products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you ordered the wrong size, colour, or simply changed your mind.

However, in case of a damaged product or a manufacturing error, we offer a free replacement or a refund if you contact us within 30 days of product delivery. Please get in touch with our team by email on support@nailchemy.co.uk and provide a clear photo showing the issue.

If we need you to return your print-on-demand product we will supply the shipping details at this time.

Help us help you faster

To speed up the resolution of any issue, please ensure that you provide the necessary photo or video evidence when contacting us.

Issue	Required evidence
An issue with the quality of the print or embroidery	A clear photo of the received product laid on a flat surface in which the design and the issue are clearly visible in a single frame.
Print in the wrong area	A clear photo of the product you received, folded in a way that clearly displays both sides.
Wrong product	A photo of the product that was received, with the size tag clearly visible as well.
An issue with the product (incorrect size, quality)	A clear photo of the received product where the design, issue, and/or size tag are clearly visible in a single frame.
A product sizing issue (manufacturer’s defect)	A clear photo of the received product being measured according to the measurements provided in the size chart. Both the print and the measurement should be clearly visible and the garment should be laid on a flat surface. The tolerance is +/- 1” for adult garments and +/- 0.5” for baby clothing.
An issue with an electronic device (manufacturer’s defect)	A video or photo where the issue is clearly visible or shown, and demonstrate the troubleshooting steps being performed.
Delivery-related product damage	A photo or video of the received product where the package and the issue are clearly visible.
Reprinted item has the same issue as the original item	A photo or video of both the original and reprinted item in the same frame where the issue is clearly visible.

Shipping

To return your product, you should mail your product to:
Nailchemy Limited, Unit E, Thistle Park, Crossways Road, Bridgwater, Somerset. TA6 6LS UK

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

If you are still not happy with the outcome of this process please refer to our Complaints Policy by clicking here.